Contact Us

Questions about a stay, a booking already in progress, or something else entirely, we're glad to help.

Email

support@sugarlandhms.com

@sugar_landhomes on Instagram

We aim to reply within 24 hours. For anything urgent close to a check-in date, email is still the fastest way to reach us right now.

Location

World Bank Housing Estate, New Owerri, Imo State. Exact property addresses are shared with guests directly once a booking is confirmed, for the security of the property and everyone staying there.

Booking changes and cancellations

You can cancel a booking yourself on the View Your Stay page with the booking reference from your confirmation email. To change dates, or if you need any help, email us with your name and booking reference. See our Refund & Cancellation Policy for what to expect.